Questions and answers
About Ration Lab, the plans it drafts and how it handles your clients' information.
About Ration Lab
What is Ration Lab?
A meal-planning tool for dietitians and nutritionists. You enter your client's details and it drafts a full meal plan with recipes, a shopping list and a nutrient summary. You review the draft, approve it and share it under your own brand.
Who is it for?
Qualified dietitians and nutritionists who write meal plans for adult clients (19 and over). It is not for the public.
Does Ration Lab give advice to my clients?
No. It is a tool for you. You decide whether a plan suits your client and you approve it. Your client only sees a plan if you share it, and you stay their point of contact.
Can it plan for medical conditions?
Ration Lab is a general meal-planning tool. It makes no claims about treating or managing any condition. You are responsible for deciding whether a plan suits your client.
Plans and data
How are the targets set?
Energy uses a standard equation for resting energy multiplied by an activity level. You can add an energy change for a weight goal. Nutrient targets follow the NHMRC Nutrient Reference Values for Australia and New Zealand for your client's age, sex and life stage.
What foods and recipes does it use?
Food values come from the Australian Food Composition Database (FSANZ), with USDA data to fill gaps, across 2,169 foods. Plans use 53 recipe templates for breakfasts, lunches, dinners and snacks, with vegan, vegetarian, pescatarian, halal and kosher-friendly options.
How does it handle allergies?
You choose your client's allergies from the FSANZ allergen list, plus intolerances and foods to avoid. Recipes with those foods are left out, and every recipe card lists its allergens. Please still check each plan.
Does every plan meet nutrient requirements?
Every day of the plan, and every choice of options, must meet the NHMRC Recommended Dietary Intake or Adequate Intake for protein, fibre and each vitamin and mineral we check, and stay under the upper limits. Vitamin D is reported for you to judge, because it depends on sun exposure.
Foods come first. When foods alone fall short, Ration Lab adds a daily supplement and shows it on the plan, the shopping list and the nutrient summary. If no plan can meet a requirement even then, it tells you which one and by how much, and you must acknowledge it before you approve.
Can I change a plan?
Not inside the plan yet. You can change your client's details or meal choices and make a new draft in under a minute. Tell us if editing would help you.
Does it use AI?
Food choices, amounts and nutrient checks come from Ration Lab's own planner, not from AI.
Ration Lab may use an AI model from OpenAI to write recipe names and a one-line description for each recipe. The AI only receives the foods, amounts, meal type and diet tags. It never receives your client's name, contact details or client code.
Privacy and access
What client information do I enter?
Only what the plan needs: body measurements, activity, life stage, allergies, diet pattern and food preferences. You use your own client code. A first name is optional and only printed on the PDF. Please do not enter contact details.
Where is information stored?
With Cloudflare, with plan records and files kept in the Oceania region where possible. Some processing may happen overseas. If AI wording is used, recipe details may be processed by OpenAI overseas. See the privacy policy (draft).
How much does it cost?
Pricing is not set yet. We will talk it through with you when you enquire.
How do I get access?
Send us an enquiry. We read every enquiry and reply by email. Access is by invitation, so there is no open sign-up.
Still have a question?
Send us an enquiry and we will reply by email.
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