Terms of use

1. About these terms

These terms apply when you use Ration Lab, a meal-planning tool for dietitians and nutritionists. By signing in and using Ration Lab you agree to them. If you do not agree, please do not use it.

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law that cannot be excluded.

2. What Ration Lab does

Ration Lab drafts meal plans from details a practitioner enters. Each draft includes recipes, a shopping list and a nutrient summary for the practitioner. Ration Lab is a planning tool. It does not give health or nutrition advice to anyone, and it does not replace a practitioner's professional judgement.

3. Access

Access is by invitation only. Your account is for you alone. Keep your password safe and tell us if you think someone else has used your account. We may change, pause or end access to Ration Lab while it is being developed.

4. Your professional responsibility

You must be a qualified dietitian or nutritionist, and you must use Ration Lab within your scope of practice.

Every plan is a draft until you approve it. Before you approve a plan you must review it, including the recipes, allergens, amounts and the nutrient summary, and decide whether it suits your client. You are responsible for every plan you approve and share, and for the advice you give your client.

Ration Lab can contain errors. Food composition data has limits, some nutrients are not in the data, and automated checks may miss things.

5. Client information

You must have your client's agreement before entering their information, including agreement to processing by our service providers, some of which are overseas. Identify clients with your own client code. Do not enter client contact details. Our privacy policy (draft) explains how we handle this information.

6. AI wording

Ration Lab may use an AI model to write recipe names and short recipe descriptions. These are based only on the foods, amounts, meal type and diet tags, and they may be imperfect. Check them as part of your review.

7. Fees

No fees apply at present. If that changes, we will tell you the fees in advance and you can choose whether to keep using Ration Lab.

8. Your content and ours

Your branding and the plans you approve are yours to share with your clients. Ration Lab, its recipes, software and design belong to us.

9. Acceptable use

Do not misuse Ration Lab. For example, do not try to access other practitioners' information, interfere with the service, or use it for anyone other than your own clients.

10. Liability

Limits of liability are still to be set in legal review. They will apply only as far as the law allows.

11. Changes to these terms

We may update these terms. We will show the date of the latest change at the top of this page and tell practitioners about important changes.

12. Governing law

To be confirmed in legal review.

13. Contact

Until a contact address is published, please use the enquiry form.